Trion Comments on Patron Discount Flap

Before the release of ArcheAge, Trion Worlds promised those that paid for ArcheAge Patron status they would get a 10 percent discount on marketplace items. That discount still hasn’t shown up, and people, to put it mildly, aren’t happy about it.

Massively recently got Trion to comment on the issue and what it’s doing to fix it. The company says that players misunderstood its intentions, misconstruing a discount that was described and intended as an “after launch” feature as an “at launch” one. Part of its statement follows:

As such, we’ve been working with the developer to find a good answer for players in the interim, and continue working on it. Getting this resolved in the most generous way possible remains extremely important to us and in the spirit of transparency we’d rather confirm that we’re still on it rather than go silent on the subject.

We are currently working with XLGAMES to come up with a solution to implement the 10% discount or an equivalent. We can’t promise exactly how this bonus for Patrons will be implemented yet, but we can say it will be retroactive. This is an important topic to both Trion and XLGAMES and we won’t let up till we have a solution.

Is that going to be enough to satisfy players? No, not until they get that discount. It will be interesting to see how long that takes.

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